FAQs

Questions? We’re Here to Help.

Everything you need to know about cacao, your ritual, and your order.

Cacao 101

What is ceremonial cacao?

Ceremonial cacao is pure, minimally processed cacao prepared according to traditional methods. It retains its natural fat, antioxidants, and active compounds like theobromine and anandamide.

What is the caffeine content?

Cacao contains only trace amounts of caffeine but is rich in theobromine, which provides calm, sustained energy - no jitters, no crash.

How is this different from cocoa powder or dark chocolate?

Cocoa powder has had its natural fat removed and is typically processed at high heat. Chocolate adds sugar and other ingredients. Ceremonial cacao is the whole bean - stone-ground with nothing added and nothing removed - so its full spectrum of compounds stays intact.

Origins & Sourcing

What’s the difference between the Peruvian and Colombian cacao?

Both are 100% pure, single-origin ceremonial cacao - the difference is character. Our Peruvian origin is deep, earthy, and grounding. Our Colombian origin is brighter and smoother, with a more lifted, heart-opening feel. There’s no wrong choice; many of our community keep both on the shelf.

Is the Colombian cacao prepared the same way?

Yes. Every Chaka origin follows the same craft: wild-crafted beans from smallholder farms, natural fermentation, sun-drying, and low-temperature stone-grinding.

How is your cacao sourced?

Directly from smallholder farmers who have grown cacao for generations. We pay fair prices, honor traditional cultivation methods, and craft in a GMP & HACCP-compliant facility.

Brewing & Ritual

Can I add milk or sweetener?

Yes - many people enjoy it with warmed milk, cinnamon, honey, vanilla, or a pinch of sea salt or nutmeg. Start simple and adjust to taste.

How often can I drink cacao?

Some people drink it 3–5 times per week. Some people drink it every day. Start slowly and listen to your body.

How many servings are in a bag?

A 1 lb bag makes roughly 25–30 cups at a daily-ritual dose; a ½ lb bag makes 12–15. A deeper ceremonial dose uses more.

How do I store it?

In a cool, dry place away from direct sunlight. No refrigeration needed.

Orders & Shipping

How much is shipping?

US shipping is free on orders over $75. Standard shipping is currently $5.95 which doesn't cover our full cost but we are glad to help our customers get their product cost effectively.

What if I’m not satisfied?

Your satisfaction is guaranteed. Additional policy information is available here.

Still have a question? Reach out anytime. We answer every message. Email support@chakacacao.co or use the contact form below.
Contact section image

Contact form

Join the Chaka Cacao Ritual